When Waco Family Medicine (WFM) named their ScriptPro robotic dispensing systems “Bambi” and “Thumper”, they became team members, not just technology – one small detail from their remarkable transformation story.
Serving vulnerable populations across 16 clinics in three Texas counties, WFM’s pharmacy team was stretched thin managing multiple platforms and complex 340B compliance. Patient ID errors – particularly with similar names and birthdays – kept Director of Pharmacy Services Judd Ramsey up at night.
Their solution? ScriptPro’s unified pharmacy management system that consolidated platforms and automated repetitive tasks. This approach freed staff to focus on patient care rather than administrative burden.
The impact:
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Reimbursement management dropped from 15+ hours a week to just 5 minutes a day
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Faster prescription fills and reduced errors improved patient satisfaction
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Pharmacy revenue has tripled
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Home delivery scaled to nearly 20% of their pharmacy business
“Now, we’re growing in ways we only imagined,” Ramsey notes. Discover how ScriptPro helped make it possible.
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